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MEMBERSHIP

SECURITY FOR THE SMALL HISTORICAL ORGANIZATION

By Brian Hacket, Executive Director, Montgomery County Historical Society, Dayton

Local History Notebook, July / August 1996

My name is Brian Hackett. I am the Executive Director of the Montgomery County Historical Society in Dayton, Ohio, and I have been a victim of crime. In fact, I have been a victim of, or witness to, several crimes. Fortunately, none of these crimes was serious, but they all could have been prevented had there been a little more diligence paid to security issues by myself or members of the society's staff.

Crime is an act, sometimes violent, of wrong doing against a person or an institution. It is carried out by a person or persons whose intent is to do harm, physical damage, or theft. Crime is ever present. However, it may surprise you to learn that crime is often committed by individuals who are aided by their victims. Therefore, in many cases, the secret to crime prevention is to eliminate the advantage given to criminals.

I was first introduced to crime in the history business while serving as a curator in a small historical society in Minnesota. One day, while busily working in my office, the society's librarian, who was visibly upset, paid me a visit. The librarian was a well-organized person who managed the society's historical and genealogical library with the utmost professionalism and efficiency. Furthermore, she was proud of the fact that she had helped to develop a "user friendly" library and instituted safety features designed to safeguard the library and archival collections.

The librarian told me that a "little old lady" had come to the library to locate her grandparents' obituaries in back issues of the local newspaper. The heart of the library's collections consisted of bound copies of the newspaper. The newspapers had been microfilmed, but the originals were made available to people who preferred to use them. The "little old lady" specified dates of the issues she wanted to see and requested the originals as "microfilm is hard to read with my weak eyes." The librarian pulled the newspapers from the shelves and then had engaged the woman in what was later referred to as "delightful conversation." Leaving the room to refill her coffee cup, she left the patron alone to do her research since she "looked harmless." The librarian had been out of the room for only a few minutes, but when she returned to the reading room, she found that the woman had left. To her shock and utter disbelief, she also found that the 'harmless little old lady" had removed her grandparent's obituaries from the newspapers with a pair of scissors.

The librarian asked me why someone would intentionally "steal" part of the library's collections. I certainly had no definite or concrete answer but did say that perhaps the woman felt she had ownership of the obituaries because they were associated with her family. However, what bothered me was the fact that with that one act she had deprived future generations from ever viewing part of original copies of primary source material. The crime taught me one thing--trust no one.

That lesson also helped me to institute security measures at the Montgomery County Historical Society. For example, library/archives patrons must sign a guest book before being allowed use of the collections. They are told that such records indicate use which aids fund raising efforts to keep the library open. Another security measure involved replacing one-of-a-kind photographs and documents with laser copies. To the untrained eye, these copies look original. Individuals, who insist on seeing the originals can do so, but only with a staff person present. And finally, another effective security feature requires that a patron leave his or her driver's license or other identification while in the archives. It is given back only when all items are returned. We have not yet implemented this last step, but may at a later date.

Types of Criminals

There are many types of criminals who might enter your historical organization, but three types are the most common. They are the "unassuming or unlikely," the common thief, and the professional. Of the three, the last is the most difficult to defend against, and the common thief can be the most dangerous.

The first type, the unassuming or unlikely, refers to people young and old who take from your institution, not by plan or malice of forethought, but purely by impulse action. They usually do not steal for financial gain. Their actions are impulsive. Perhaps the item reminds them of something they had as a child, or, like the obituary-stealing woman, perhaps they think certain items are valuable only to them. Children often fall into this category. They see something they like, and suddenly it is in their hand, and before they really know it, they have taken it home.

The common thief is more likely to be dangerous and costly. He or she can cause collateral damage to your institution during the hunt for things to steal. They have been known to vandalize historical organizations by starting fires or turning on the sprinkler system. They are more likely to cause physical harm to staff or patrons when confronted. They generally look for material to "fence" quickly. The real danger may not be to your collections but rather to your office equipment or petty cash. This type of thief seeks items to sell on the open market. They typically stay away from museum or archival collections because they can be difficult to unload. Possible exceptions, however, include guns, jewelry, or Native American artifacts, such items that are in high demand and easy to sell.

The professional thief approaches crime scientifically. Known to have stripped rooms of their valuable pieces in the presence of a guard, the professional thief works fast, knows exactly what he or she wants, and seldom makes mistakes. When planning a robbery, the professional becomes familiar with the institution's security systems and layout. Professional thieves often burglarize several historical organizations in a geographic area, always seeking the same types of collections. Native American artifacts are a prime target, since there is an extremely large black market in these items and they command high prices.

The professional thief's "MO" is usually quite simple. He or she will visit your institution and take a standard tour, making mental notes regarding security systems, location and type of artifacts, and personnel on duty. The thief might engage your staff in polite conversation, gently probing for information. After scoping the layout, he or she leaves and returns at a later date. Upon return they usually steal selectively, seldom becoming greedy, which makes them more difficult to catch. This type of criminal often works in pairs or groups, so one can distract the docent or guard while the other steals from the organization.

Security Systems

Security systems are great if you can afford them. There are many reliable companies that provide effective service. I recommend that if you have docents at your museum who are working alone, that you pay the few extra dollars and get a system with a "panic button." A "panic button" is a device, much like a garage-door opener, that activates your alarm from a remote location. This gives your employees or volunteers the chance to set off the alarm if confronted by an intruder or if threatened in any way. A security system should also automatically call the police, fire department, or ambulance when needed. Remember, your collections can be replaced, but your staff, volunteers, and visitors cannot.

Low-Cost Security

Most crime prevention is based on common sense, and therefore it is important that you become totally aware of your institution's surroundings. The more difficult you make it for the would-be thief, the less likely you will be robbed. To begin, compile information about security issues. Most local police agencies provide free security audits and will give you literature to help you with your battle against crime.

The police will probably point out that doors and windows are important to preventive security, and therefore you should check them to ensure that they are properly locked. Remember, if a crook has to work to get in, he or she will likely go elsewhere. Exterior doors should have dead bolt locks with at least a one and one half inch throw. This means the bolt portion of the lock should go at least one and one half inches into the door frame and wall, anchoring the door to the wall and not just the door frame, thus preventing the door from being easily kicked in. In some cases, two dead bolt locks on a door will give added protection. This is especially recommended for doors that are not frequently used, such as side and rear doors of historic houses.

Windows, especially basement and first-floor windows, are attractive to thieves. Basement windows should be the real concern, because neglect and simple "out of sight and out of mind" attitudes make them ready prey. Often locks, if they exist at all, are weak and can easily be pushed open. Two locks placed on either side of the window will give greater security. It will force the would-be thief to break out the entire window, taking more time, making more noise, and making entry much more difficult. Thieves do not like to take a lot of time, and they hate noise.

Common household windows with "swivel type" locks can easily be opened from the outside with a well-placed knife or even a credit card. For these kinds of locks, the secret to security is to push the swivel lock so the lock is as tight as it can be, past the 180 degree mark. However, it is best to replace the lock with a more modern non-swivel type lock. They look similar to the original lock but cannot be easily opened from the outside.

The best locks in the world are not going to prevent entry to your institution if you give a thief the time to do the job. When planning your security system, factor in the value of time. For example, are there places around your historical organization where a person can hide while waiting to break in? Bushes, trees, fences, or even shadows can conceal crooks and give them time to break into your building. The police have a phrase for this kind of crime prevention. It is called "Security Through Environmental Design."

Applying the "Security Through Environmental Design" concept means designing the environment around your building to make it less attractive to thieves. For example, keep bushes trimmed away from your windows and doors to eliminate places where someone can hide while waiting to break into your building. This security measure can also eliminate a place to hide for people waiting to harm staff or visitors as they leave the building. Fences can also help to deter thieves. And bushes or trees with sharp needles make a very effective security barrier.

The "Security Through Environment Design" also includes lighting factors. Light, from a variety of sources, can draw attention to a potential criminal's activities. It increases the chance that the thief will be seen and therefore makes your site a less-attractive target. Outdoor flood lights can easily be obtained at any hardware or department store. Even the most inexpensive lights are worth the investment. Some are designed with built-in electronic sensors that react to light, such as a flashlight, or to movement in their path. These lights turn on only when needed, thus saving energy and bulbs.

The upkeep of your site's grounds and buildings is an important environmental concern on site is an open invitation to vandalism and theft. Lawns that are seldom mowed, trees and bushes that are infrequently trimmed, and buildings with peeling paint and rotting wood tell a potential vandal or criminal that the place is not cared for or guarded. Simple site maintenance can cost less than replacing stolen items or covering graffiti.

Very Low Cost Security

The great magician Harry Houdini once boasted that he could pick any lock, any place, any time. To prove his boast, wherever he traveled, he challenged local police departments to find a way to keep him from escaping from their jails. In one such jail, police officers handcuffed Houdini and placed him in one of their jail cells. After quickly removing the handcuffs, he set out to pick the lock on the cell door. He worked at the lock but for a reason unknown to him, he could not get the tumblers to turn. After nearly an hour of futile effort, he leaned against the door in exhaustion and it swung open. The door had never been locked. Understandably, Houdini had convinced himself that the door was locked, and obviously the unlocked door proved more formidable than a locked door.

Historical organizations can take advantage of this "mind-set" type of security It can be very effective yet cost virtually nothing. For example, no law states that a person must have a dog in order to have a "Beware of Dog" sign or a security system in order to have a sign that reads "Warning: This Building Protected by a Security System." Both signs can be effective in warding off potential crime and they cost very little.

Another inexpensive security measure is to mount non-working cameras or motion detectors in conspicuous places. These types of security equipment can sometimes be found in used electronic supply companies or surplus shops. A criminal does not know if they work or not. Stores often use artificial or non-functioning security devices to stretch their security dollars. Large signs stating "Warning: You are Being Watched" or "Hidden Cameras Used in This Building" can also ward off the potential thief or vandal. If potential crooks feel they could get caught, they are less likely to steal.

Possibly the best security device is the greeter. Those friendly people who welcome you into WalMart, for example, are the vanguard of a very elaborate security system. Tests indicate that greeting people as they enter the building helps to prevent crime. Historical organizations can use volunteers to greet visitors, and these same people might be used to wander the halls of the museum or archives to re-enforce the idea that visitors are being watched.

What To Do If You Have Been Robbed

It is important to develop a plan of action before you are robbed or your staff and visitors are threatened. If a crime has occurred or is about to happen, call the police. Do not hesitate. The longer you wait the less likely an artifact, archival document, or piece of office equipment will be recovered.

Once you have summoned the police, ensure the safety of your staff and visitors. Interview all parties involved and get names and addresses. Notify your insurance company as soon as possible, because some companies require notification shortly after an incident. Once you have taken care of your immediate needs, contact other museums or archival institutions in your area. As mentioned, sometimes crime follows a pattern, and, in the case of museums and archives, the thief may be looking for specialty items. Next notify places where your stolen pieces might be sold. This may help you locate stolen property or prevent the thief from selling it. Be sure that the staff and volunteers of your institution know the procedures to follow when crime happens.

Be sure they know who to call, and in what order. Also, develop a form for them to fill out after a theft or act of vandalism so they can record important information. A written record of the event can help to correct security and safety problems and possibly prevent future crime.

Conclusion

Effective security for your historical organization need not be expensive, but it is an important consideration that requires diligence and foresight. Security means that your organization must establish procedural policies and then adhere to them. Security also means that your organization is stating that it does not trust people--visitors and possibly even staff. Some people may object to limitations put on their freedom. However, safety and security are responsibilities that should not be taken lightly. Your organization is pledged to protect its property for the enjoyment of future generations. It is important that the staff, volunteers, and the items in your institution's care be safe from harm. It is important to learn not to be a victim.

Museum Security Helpful Hints

• Do not allow visitors or researchers to go into your collections or archive areas by themselves.

• Restrict the use of cameras/camcorders in your facilities. Thieves can use them to develop shopping lists.

• Develop a security and safety assessment check list and evaluate the list on a regular basis.

• Designate an "Officer of the Day" at your facility. Assign a staff member to be responsible for opening and closing your site on any given day.

• Rotate your exhibits as often as possible to show your museum is dynamic, not static.

• Discourage staff or volunteers from staying late and working alone.

• Develop good external maintenance procedures to avoid giving your facility an abandoned appearance. Also, do not give thieves and valdals a place to hide. • Put locks on all external switches and fuse boxes.

• If you have a more elaborate security system, it should make noise and be tied into some place that summons help.

• Develop procedures for your staff in case of an emergency, such as where to meet when a fire alarm goes off in your museum.

• Invite your local law enforcement and fire departments to tour your failities and acquaint them with your special needs and concerns.

• Make a list of the historical organizations in your region that have similar collections.

• Make a list of places, such as pawn shops, where your items might be sold, and notify them if you are robbed. If robbed, visit such places. If you see items that have been stolen from your collections, say nothing and notify the police immediately.

• Take photographs of items most likely to be stolen--especially all items on loan.

• Compile a written inventory of all collections and store copies of the inventory and all photographs off site.

The Local History Notebook is edited and published by the Ohio Historical Society's Local History Office in order to bring useful information to people working in the local history field. The selection of subjects' and authors is based on the OAHSM Editorial Board's and the Local History Office's determination of issues which are timely in nature and lasting in scope. The reprints are copyrighted 1996 by the Ohio Historical Society. Reprints are available individually or as complete sets. For further information, contact:

Local History Office
Ohio Historical Society
1982 Velma Avenue
Columbus, Ohio 43211
Phone: (614) 297-2340
Toll-free: (800) 858-6878
Fax: (614) 297-2318
oahsm@ohiohistory.org

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